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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Consumer involvement

Increasingly, people affected by cancer and the broader community are seeking to be active participants in decision-making about their health.

Involving consumers leads to improved health outcomes, a more trusted health system and a more satisfied workforce.

This section is for those who want to learn more about involving consumers, and is targeted to consumers, as well as executives, service managers, clinicians, researchers and policy-makers.

This information is based on the principles of the National Framework for Consumer Involvement in Cancer Control (the framework) (PDF 2.5 MB). The framework is a pathway to help consumers and organisations create partnerships.

About consumer involvement in cancer care
Consumer involvement in all aspects of cancer control is crucial to creating positive outcomes for organisations and consumers.
Types of consumer roles
The five main types of roles help create successful consumer involvement.
Getting started with consumer involvement
Understanding why you want to involve consumers in your organisation is key to getting started.
Executives and consumer involvement
Successful consumer involvement requires active and ongoing executive leadership.
Clinicians and consumer involvement
As a clinician, consumer involvement can improve the quality of your health information and the health outcomes for people using your health service.
Policy-makers and consumer involvement
Involving consumers in healthcare policy development can help in different ways.
Service managers and consumer involvement
As a service manager, you can involve consumers throughout health service delivery and cancer care and control.
Cancer Australia

Cancer Australia was established by the Australian Government in 2006 to benefit all Australians affected by cancer, and their families and carers. Cancer Australia aims to reduce the impact of cancer, address disparities and improve outcomes for people affected by cancer by leading and coordinating national, evidence-based interventions across the continuum of care.

If you would like an interpreter to help you understand any information on this website, please call TIS National on 131 450 and ask them to call Cancer Australia on 02 9357 9400. Our business hours are 9am to 5pm, Monday to Friday.

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